News

For more frequent updates, please visit our Facebook page

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2022 Pricing Review [click here for details]

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*****COVID-19 Update: 4 March 2022*****

Queensland Government mandates still require masks in all healthcare facilities, so our restrictions from 28 February (below) still apply.

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*****COVID-19 Update: 28 February 2022*****

Clinic COVID-19 Restrictions: The clinic is open.

A reminder that several restrictions remain in place in-line with Queensland government requirements for community healthcare and vulnerable settings.

– Masks are mandatory at all times in the clinic and you must stay home if you are sick, no matter how mild the symptoms. If unmasked, proof of mask exemption must be shown to reception staff on entry.

A maximum of 4 clients are permitted in the waiting room at a time. Seating in the waiting room is restricted to only those attending appointments Additional seating is available outside.

One family member, companion or significant other may accompany the client into their appointment, but must (if aged 16 years and older) provide proof of COVID-19 vaccination or a negative RAT result, taken in the 24 hours prior to their appointment, to reception staff prior to or upon arrival. In addition, any individual (aged 16 years and older) with a mask exemption attending an appointment will be asked to provide either proof of COVID-19 vaccination or a negative RAT result, taken in the 24 hours prior to their appointment. (Note: the individual being tested is not required to show proof of vaccination unless a mask cannot be worn).

– Clients attending the clinic for hearing aid repairs or additional companions are asked to wait outside or in their car.

If you have any questions regarding these processes, please call the clinic prior to leaving home.

We appreciate your cooperation as continue to keep our vulnerable clients and staff safe.*****

*****COVID-19 Update: 7 January 2022*****

Clinic COVID-19 Restrictions: The clinic is open.

A reminder that several restrictions remain in place. Masks are mandatory at all times in the clinic and you must staying home if you are sick, no matter how mild the symptoms.

The waiting room is currently closed and we are operating under a locked door policy. Seating is available outside for clients attending for appointments.

Only the individual being tested is permitted in the test room with the audiologist. Companions should in their car.

Clients attending the clinic for hearing aid repairs are asked to wait in their car.

If you have any questions regarding these processes, please call the clinic prior to leaving home.

We appreciate your continued cooperation as we try to keep our clients and staff safe.

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*****COVID-19 Update: 4 January 2022*****

Clinic COVID-19 Restrictions: The clinic is open.

A reminder that several restrictions remain in place. Masks are mandatory at all times in the clinic and you must staying home if you are sick, no matter how mild the symptoms.

A maximum of 4 clients are permitted in the waiting room at a time. Seating in the waiting room is restricted to only those attending appointments and for a maximum of 3 people. Additional seating is available outside.

Only the individual being tested is permitted in the test room with the audiologist. Companions should wait outside or in their car.

Clients attending the clinic for hearing aid repairs are asked to wait outside or in their car.

If you have any questions regarding these processes, please call the clinic prior to leaving home.

We appreciate your continued cooperation as we try to keep our clients and staff safe.

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*****COVID-19 Update: 17 December 2021*****

Clinic COVID-19 Restrictions: The clinic is open.

Some restrictions are in place to protect our clients and staff.

Masks are mandatory at all times in the clinic.

All clients with an appointment will be permitted entry to the clinic.

Any family members, significant others, or clients without an appointment (aged 16 years and older) must show proof of COVID-19 vaccination on entry. Those who are unable to show proof of vaccination will be asked to remain outside the clinic and phone reception for assistance.

You must still stay home if you are sick, no matter how mild the symptoms.

We appreciate your continued cooperation as we try to keep our clients and staff safe.

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*****COVID-19 Update: 11 November 2021*****

Brisbane COVID-19 Restrictions Eased: The clinic is open.

Masks are no longer mandatory in the clinic. However, our clinicians may wear these when working closely with you.

You must still stay home if you are sick, no matter how mild the symptoms.

We appreciate your continued cooperation as we try to keep our clients and staff safe.

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*****COVID-19 Update: 7 October 2021*****

Brisbane COVID-19 Restrictions: The clinic is open.

A reminder that some restrictions remain in place.

Masks are mandatory at all times in the clinic.

In addition, you must staying home if you are sick, no matter how mild the symptoms.

We appreciate your continued cooperation as we try to keep our clients and staff safe.

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*****COVID-19 Update: 23 August 2021*****

Brisbane COVID-19 Restrictions: The clinic is open.

A reminder that several restrictions remain in place. Masks are mandatory at all times in the clinic and you must staying home if you are sick, no matter how mild the symptoms.

A maximum of 4 clients are permitted in the waiting room at a time. Seating in the waiting room is restricted to only those attending appointments and for a maximum of 3 people. Additional seating is available outside.

Only the individual being tested is permitted in the test room with the audiologist. Companions should wait outside or in their car.

Clients attending the clinic for hearing aid repairs are asked to wait outside or in their car.

If you have any questions regarding these processes, please call the clinic prior to leaving home.

We appreciate your continued cooperation as we try to keep our clients and staff safe.

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*****COVID-19 Update: 16 August 2021*****

Brisbane COVID-19 Restrictions: The clinic is open.

We are operating with a Locked Door Policy at this time and are prioritising urgent appointments and repairs.

We ask clients attending the clinic for appointments to take a seat outside or in their car and phone the clinic to advise of their arrival. We request all other clients remain in their car and phone the clinic to discuss their requirements.

The waiting room is restricted at the moment to only those attending appointments. Only the individual being tested is permitted in the test room with the audiologist (due to space restrictions). Companions should wait outside or in their car.

All other COVID-19 restrictions remain in place, including mandatory masks and staying home if you are sick, no matter how mild the symptoms.

If you have any questions regarding these processes, please call the clinic prior to leaving home.

We appreciate your continued cooperation as we try to keep our clients and staff safe.

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*****COVID-19 Update: 2 August 2021*****

Brisbane Lockdown: The clinic will remain open Monday to Friday this week for urgent appointments and hearing aid repairs only.

We will be closed on Saturday.

The door will remain locked during this time and we ask clients attending the clinic for appointments to take a seat outside or in their car and phone the clinic to advise of their arrival. We request all other clients remain in their car and phone the clinic to discuss their requirements.

Only clients attending appointments will be permitted entry into the clinic and must come in alone. Companions can wait outside or in their car.

All other COVID restrictions remain in place, including mandatory masks and staying home if you are sick, no matter how mild the symptoms.

If you have any questions regarding these processes, please call the clinic prior to leaving home.

We appreciate your continued cooperation as we try to keep our clients and staff safe.

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*****COVID-19 Update: 19 July 2021*****

We are OPEN! Masks required in the clinic at all times. Only one individual permitted in the test room with the audiologist.

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*****COVID-19 Update: 16 July 2021*****

Due to recent confirmed local Delta variant cases of COVID-19, as a precaution, we will be closing the clinic early on Friday 16 July at 3:30pm and the clinic will remain closed on Saturday 17 July. We currently plan to reopen at 8:30am on Monday 19 July.

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*****COVID-19 Update: 5 July 2021*****

Masks required in the clinic at all times. Only one individual permitted in the test room with the audiologist.

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